Privacy Policy

1. Introduction

Kasi Transie ("we," "our," or "us") operates an e-hailing platform that connects passengers with drivers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

2. Information We Collect

2.1 Personal Information

• Name, and phone number
• Profile pictures
• Vehicle information (for drivers)

2.2 Location Information

• Real-time location data during trips
• Pick-up and drop-off locations
• GPS coordinates and route information

2.3 Usage Information

• Trip history and preferences
• App usage patterns and interactions
• Device information and identifiers
• Log files and technical data

3. How We Use Your Information

• Service Provision: To connect passengers with drivers and facilitate transportation services
• Safety and Security: To verify identities, ensure safety, and investigate incidents
• Communication: To send trip updates, notifications, and support messages
• Improvement: To analyze usage patterns and improve our services
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing

We may share your information in the following circumstances:

• Between Users: Basic information shared between passengers and drivers to facilitate trips
• Legal Requirements: When required by law, court order, or to protect safety
• Emergency Situations: To protect the safety of users or the public

5. Location Data

Our app requires location permissions to provide core services. We collect and use location data to:

• Match passengers with nearby drivers
• Navigate and optimize routes
• Calculate accurate fares
• Provide real-time trip tracking
• Ensure safety and security

You can control location sharing through your device settings, but this may limit app functionality.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Secure data storage and transmission

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Trip data is typically retained for accounting and safety purposes, while inactive accounts may be deleted after a reasonable period.

8. Your Rights

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete data
• Request deletion of your account and data
• Object to or restrict certain processing
• Data portability where applicable
• Withdraw consent for optional features

9. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through the app or by email. Your continued use of our services constitutes acceptance of the updated policy.

11. Contact Us